Privacy Policy

NEW COSMOS ELECTRIC CO., LTD., (hereinafter referred to as “our company”) has established this privacy policy (hereinafter referred to as “this policy”) in order to ensure the proper handling of personal information based on the appropriate laws concerning Protection of Personal Information (hereinafter referred to as “Personal Information Protection Act”).

1. Company name, address, and name of representative

NEW COSMOS ELECTRIC CO., LTD.,
2-5-4 Mitsuyanaka, Yodogawa-ku, Osaka City, Osaka Prefecture
President and Representative Director Yoshinori Takahashi

2. Definition

(1) “Personal information” refers to information about a living individual, the contents of which could be used to identify that individual by name, address, date of birth, etc. (including information that can be easily collated with other sources in order identify a specific individual).
(2) “Personal Data” means personal information that constitutes a personal information database, etc. (Article 16, Paragraph 1 of the Personal Information Protection Act).
(3) “Retained Personal Data” refers to personal data over which the Company has the authority to disclose, correct, add to or delete content, suspend use, erase, or suspend provision to a third party.

3. Purpose of using personal information

The purposes for which we use personal information are as follows:

(1) Personal information of customers and business partners

(1) Procurement and purchasing, production and manufacturing, research and development, quality control, sales, provision, installation, inspection, repair and related improvement and quality enhancement, research, analysis and planning for the products and services handled by the Company (the same applies to products and services handled by its group companies and other third parties).
(2) Negotiations, discussions, and communications regarding transactions, and the execution of transaction contracts
(3) Providing guidance on products and services handled by our company
(4) Shipping, support, and after-sales service for products and samples handled by our company
(5) Questionnaire surveys, data collection and analysis, analysis and planning for sales activities
(6) Information about campaigns, fairs, seminars, exhibitions, etc.
(7) Responses to inquiries
(8) Carrying out other administrative and management tasks incidental to the above

(2) Personal information regarding shareholders

(1) Exercising rights and fulfilling obligations under laws and regulations
(2) Operation, management, and recording of general shareholders meetings
(3) Implementing various measures to facilitate smooth relations between shareholders and the company
(4) Notification of various information to shareholders
(5) Responses to inquiries
(6) Carrying out other administrative and management tasks incidental to the above

(3) Personal information concerning job applicants, internship applicants, and prospective employees

(1) Notification of necessary information
(2) Evaluation for recruitment and selection
(3) Selection of internship applicants
(4) Responses to inquiries
(5) Carrying out other administrative and management tasks incidental to the above

(4) Personal information about event participants

(1) Notification of necessary information
(2) Responses to inquiries
(3) Providing guidance on products and services handled by our company
(4) Carrying out other administrative and management tasks incidental to the above

(5) Personal information concerning employees (executives, employees)

(1) Business contact (including emergency contact)
(2) Transfers (including secondments and transfers; the same applies below), performance appraisals, and other personnel management-related matters
(3) Labor management-related affairs
(4) Wages, bonuses, retirement benefits, corporate pensions, etc.
(5) Expense settlement, allowances, and various certification-related tasks
(6) Education and training related tasks
(7) Work related to employee benefits, etc.
(8) Duties related to safety, hygiene, health management, etc.
(9) Employment insurance and social insurance-related services
(10) Tax, social security, and other legal matters
(11) Business related to stockholding association
(12) Carrying out other administrative and management tasks incidental to the above

(6) Personal information concerning employees’ families

(1) Contact in case of emergency
(2) Work related to salaries and allowances for employees
(3) Management of employee benefits, pensions, etc.
(4) Tax, social security, and other legal matters
(5) Carrying out other administrative and management tasks incidental to the above

(7) Personal information on former employees

(1) Providing information and contact after retirement
(2) Response to various inquiries
(3) Carrying out other administrative and management tasks incidental to the above

(8) Personal information acquired through our website

(1) Operation, provision, improvement, addition of functions, and other changes to our website
(2) Installation, operation status monitoring, diagnosis, configuration and maintenance of systems, etc. required to maintain our website
(3) Analyzing information such as browsing history and usage history on our website to evaluate the frequency of use and usage orientation of customers (those who browse and use our website; the same applies below), and to deliver advertisements accordingly and provide functions aimed at improving customer convenience.
(4) Improve the quality of responses to customer inquiries and recording/response operations
(5) To provide information and advertisements regarding the products or services of our company and affiliated companies, and information about participating in exhibitions, etc.
(6) To conduct surveys, etc. regarding the products or services of our company and its affiliates
(7) To distribute coupons, conduct campaigns, and send prizes from our company and affiliated companies
(8) For after-sales service
(9) To contact customers for any other reason

4. Shared Use of Personal Data

We may share personal data of customers, business partners, etc. in the following ways. Please note that we will only share personal data with business operators to the extent that it is necessary for the purpose of the shared use, and we will not necessarily share all personal data with all business operators.

(1) Items of personal data to be jointly used: Name, affiliation/job title, address, telephone number, email address and other attribute information, transaction history with our company, event participation history, survey responses, and inquiry details
(2) Scope of parties with whom we may jointly use your information: Our group companies and partner companies
(Reference: Domestic and overseas bases)
(3) Purpose of use: any purposes within the scope of those described in “3. Purpose of use of personal information” above
(4) Name, address, representative, etc. of the company responsible for managing personal data: Our company will be responsible for the personal data that is shared. For our company’s address and representative, please see 1. above.
For inquiries regarding joint use, please contact the office listed in “12. Inquiries.”

5. Entrustment of Personal Data Handling

We may outsource part of our business activities or operations, and outsource all or part of the handling of personal data to a third party within the scope necessary to achieve the purpose of use. In such cases, we will conduct necessary and appropriate management and supervision of the third party to ensure the safety management of the outsourced personal data.

6. Provision of personal data to third parties

Except for the following cases, we will not provide personal data to a third party without the prior consent of the individual.

(1) When required by law (including local ordinances).
(2) When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the individual’s consent.
(3) When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual’s consent.
(4) When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual’s consent is likely to impede the performance of said duties.
(5) When personal data is shared in accordance with the provisions described in “4. Shared Use of Personal Data”
(6) When the handling of personal data is entrusted in whole or in part to a third party in accordance with the provisions described in “5. Entrustment of handling of personal data”

7. International transfer of personal data

When providing personal data to a third party overseas, including a business partner or joint user, we will take the necessary measures in accordance with applicable laws and regulations.

8. Matters concerning safety control measures

We will take necessary and appropriate safety control measures to manage personal data, including preventing its leakage, loss, or damage.

If you have any questions regarding the security measures taken by our company, please contact the office listed in “12. Inquiries.”

9. Use of Cookies and Web Beacons

Our website may use cookies and web beacons to collect statistics on the number of website accesses and access routes for the purpose of improving the site. However, we do not collect any personally identifiable information such as names, email addresses, or telephone numbers.

What is a cookie?: A mechanism by which a website provider writes and stores data temporarily on a visitor’s computer via a web browser. Customers can set their browser to notify them when a cookie is sent or to notify them of the sending of cookies.
What is a web beacon: A system for collecting information embedded in a web page. When this system is used, access information is sent to the analysis server when the page is displayed in the visitor’s browser.

If you do not wish to provide personal information, you may refuse to provide it at your own discretion. However, please note that in that case, you may not be able to use the services on our website.

10. External Transmission

We use cookies, tags and information collection modules to externally transmit customer access history information on websites operated by our company to the following third parties for the purposes of advertising, marketing, access analysis, etc. on our website.

1) Google Ads ・Company name: Google LLC.
・Customer information that will be sent: IP address, referrer, type of device, OS, browser, etc., access history, etc. ・Our purpose of use: For ad delivery and analysis of advertising effectiveness, and personalization of advertising ・Recipient’s purpose of use: For the provision, maintenance, and optimization of the business operator’s unique products and services
2) Yahoo! Ads ・Business name: LINE Yahoo Japan Corporation ・Customer information transmitted: IP address, referrer, type of device/OS/browser, access history, etc. ・Our purpose of use: For ad delivery and analysis of advertising effectiveness, and personalization of ads ・Recipient’s purpose of use: For the provision, maintenance, and optimization of the business’s unique products and services
3) Google Analytics Company name: Google LLC.
・Customer information to be sent: Type of device, OS, browser, etc., terminal information, access history, etc. ・Purpose of use by the Company: To analyze and improve access to this website ・Purpose of use by the recipient: To report on website performance and to provide and maintain the company’s unique products and services

In addition, your access history information obtained by the third party will be handled in accordance with the third party’s privacy policy.

Google LLC Privacy Policy

Customers can stop the use of acquired access history information for ad distribution by opting out of the ad distribution service provided by the third party. Please check the websites of the following companies for information on the use of access history information acquired by the third party and how to disable (opt out of) the cookie function.

11. Requests for disclosure of retained personal data and inquiries

When we receive a request for notification of the purpose of use of retained personal data held by us, disclosure of retained personal data, correction, addition or deletion of the content, or suspension of use, erasure, or suspension of provision to a third party (hereinafter referred to as “Disclosure, etc.”), we will verify that the request has been made by the individual in question, promptly carry out the requested Disclosure, etc. and notify the individual to that effect.

Requests for disclosure, etc. of retained personal data must be made to the following office using our designated form; requests using any other form will not be accepted. Please contact the following office for information on our designated form. Personal information obtained when making a request for disclosure, etc. will be handled only to the extent necessary to respond to the request.

[Contact Us] Inquiry Form

12. GDPR Privacy Policy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

13. Contact Us

For any comments, questions, complaints or other inquiries regarding this Policy, the handling of personal information or the measures taken to safely manage retained personal data, please contact us:

By visiting this page on our website: [Contact Us] Inquiry Form

By sending us an email: kouhou@new-cosmos.co.jp

14. Changes to this Policy

We may change the contents of this policy as necessary, such as in response to changes in laws and regulations.